Privacy Policy

Privacy Policy 68win — Your Personal Data Protection

Your privacy is our priority. This document transparently explains how 68win collect, use, store, and protect your personal data in accordance with international data protection standards.

Updated: 1 January 2026 Bahasa Melayu 256-bit SSL
Our Commitment: 68win takes personal data protection very seriously. We do not sell, rent, or disclose your personal information to third parties for marketing purposes without your explicit consent.

01 Introduction

This Privacy Policy describes the data protection practices of the platform 68win operating under the website https://68win.ml and related mobile applications. It covers all services we offer, including slot games, live casino, fish shooting, and sports betting.

We understand that your personal data is a trust you place in us. As such, every aspect of how we handle your information is carefully designed to ensure the security, transparency, and respect for your privacy rights as a user.

This Privacy Policy is drafted in accordance with applicable data protection legislation and adheres to international industry standards for online entertainment platforms. By using the 68win platform, you agree to the processing of your personal data as described in this document.

Note: This Privacy Policy should be read together with Terms and Conditions and Responsible Gaming Policy for a complete overview of how we operate.

02 Information We Collect

68win collects various types of information depending on how you interact with our platform. Below is a comprehensive overview of the data we collect:

2.1 Information You Provide Directly

  • Registration information: full name, date of birth, identification card number (MyKad), email address, phone number, and residential address
  • Identity verification documents (KYC): copy of identification card, passport, or other valid identification document
  • Payment information: bank account details, e-wallet account numbers, and transaction records (without storing full card numbers)
  • Communications: any messages, complaints, or requests you send to our support team

2.2 Information Collected Automatically

  • Technical data: IP address, browser type, operating system, device model, and screen resolution
  • Usage data: games played, session duration, wagering history, and activity patterns on the platform
  • Location data: general location based on IP address for regulatory compliance and security purposes
  • Cookies and tracking technologies: session information, user preferences, and analytics data
Data Type Purpose of Collection Retention Period
Personal Identity Account Verification & KYC 5 years after account closure
Transaction Data Financial records & audits 7 years (legal requirement)
Technical Data Security & Fraud Detection 12 months
Gaming Data Analytics & improvement 24 months
Communication Logs Customer Support 3 years

03 How We Use Your Data

Every piece of information we collect is used for legitimate purposes necessary for the operation of the platform 68win. We do not process your data beyond what is necessary for the purposes stated below:

3.1 Account Management & Services

  • Creating and managing your member account
  • Verifying identity through the KYC process
  • Processing deposits and withdrawals securely
  • Providing effective customer support
  • Sending important notifications related to your account

3.2 Security & Compliance

  • Detecting and preventing fraud, money laundering, and illegal activities
  • Monitoring accounts for suspicious activity
  • Complying with applicable legal and regulatory requirements
  • Conducting regular internal and external audits

3.3 Service Improvement

  • Analysing usage patterns to enhance the user experience
  • Developing new features better suited to the needs of Malaysian players
  • Tailoring content and promotions based on your preferences
  • Evaluating the effectiveness of our marketing campaigns
Marketing: We will only send you marketing communications if you have consented to receive them during registration or through your preference settings. You may unsubscribe at any time via the unsubscribe link in our emails.

04 Information Sharing with Third Parties

68win does not sell or rent your personal data to any third party. However, in certain limited situations, we may share your information with the following parties:

4.1 Trusted Service Providers

We share necessary data with third-party service providers who help us operate the platform, including:

  • Game providers: to enable access to games hosted by licensed providers
  • Payment processors: to facilitate safe deposit and withdrawal transactions
  • Cloud service providers: for secure data storage and technical infrastructure
  • Analytics companies: for understanding usage patterns in the form of anonymised aggregate data

All these service providers are required to sign strict data protection agreements and are only permitted to process your data in accordance with our instructions.

4.2 Legal Requirements

We may disclose your information to authorities when required by law, court order, or valid legal process. In such cases, we will endeavour to notify you in advance where not prohibited from doing so.

International Transfers: Some of our service providers operate outside Malaysia. In such cases, we ensure that equivalent or higher levels of data protection are observed through appropriate contractual agreements.

05 Data Security

Protecting your personal data is a core responsibility 68win. We implement multiple layers of technical and organisational security to ensure your data remains protected at all times:

5.1 Technical Protection

  • 256-bit SSL/TLS encryption: all data transmitted between your device and our servers is fully encrypted
  • Encryption of data at rest: sensitive data stored on our servers using AES-256 encryption
  • Two-factor authentication (2FA): an additional security layer to protect access to your account
  • Firewalls and intrusion detection systems: monitor and block any unauthorised access attempts
  • Regular vulnerability scanning: automated and manual security audits are conducted on a regular basis

5.2 Access Controls

Access to your personal data within our organisation is restricted to staff who require it to perform their duties. All personnel are required to complete data protection training and sign strict confidentiality agreements.

Independent Audit: 68win undergoes independent security audits every six months conducted by accredited third-party audit firms. The findings are used to continuously strengthen our data protection systems.

5.3 Incident Response

In the event of a data breach affecting your personal information, 68win is committed to notifying you within 72 hours after we become aware of the incident, in line with industry best practices.

06 Cookies & Tracking Technologies

Platform 68win uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions properly. The following are the types of cookies we use:

Mandatory
Essential Cookies

Required for core platform operations — session verification, login security, and basic preferences.

Analytics
Performance Cookies

Helping us understand how users interact with the platform for continuous improvement.

Function
Functional Cookies

Saving your preferences such as language, region, and display settings for a more personalised experience.

Marketing
Targeting Cookies

Used to display relevant promotions and offers based on your interests and activity.

You can manage or delete cookies through your browser settings at any time. Please note that deleting essential cookies may affect platform functionality.

07 Your Rights as a User

As a member 68win, you have certain rights regarding your personal data. We respect and fully facilitate the exercise of these rights:

Right of Access

You have the right to request a copy of all personal data we hold about you at any time.

Right to Rectification

You may request the correction of any inaccurate or incomplete data in your account.

Right to Erasure

In certain circumstances, you may request the deletion of your personal data, subject to our legal obligations.

Right to Restriction

You may request that we restrict the processing of your data under certain circumstances defined by law.

Right to Portability

You have the right to receive your data in a structured, machine-readable format for transfer to another platform.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time without providing a reason.

How to Exercise Your Rights: To submit any request related to your privacy rights, please contact our data protection team via email at [email protected]. We will respond to your request within 30 working days.

08 Data Retention & Deletion

68win retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. Once the retention period expires, your data will be securely deleted or anonymised.

For closed accounts, we may retain certain data for up to 7 years to fulfil legal and regulatory obligations, particularly in relation to financial records and anti-money laundering (AML) compliance.

Data that is no longer required will be deleted using secure deletion methods that ensure it cannot be recovered.

09 Privacy Policy Changes

68win reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any significant changes will be communicated to you via:

  • Prominent notices on the platform's home page
  • Email to your registered address
  • In-app mobile notifications

The "Updated" date at the top of this document will always reflect the date of the latest revision. We encourage you to review this Privacy Policy periodically. Continued use of the platform after any changes take effect will be considered acceptance of the revised terms.

10 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, we are here to help. Our Data Protection Officer (DPO) team can be reached through the following channels:

  • Email: [email protected]
  • Live Chat: available 24 hours a day, 7 days a week through the platform
  • FAQ Section: visit FAQ page for answers to frequently asked questions

We are committed to responding to all privacy-related enquiries within a reasonable timeframe and with full transparency.

Why Your Data Secure With Us

Data protection is more than legal compliance — it is a core value we uphold in every decision made in developing the 68win platform.

Bank-Grade Encryption

Your data is protected with 256-bit SSL encryption and AES-256 for data at rest — the same technology used by leading banking institutions worldwide.

No Data Sales

68win never sells, rents, or discloses your personal data to advertisers or third-party data brokers. Your data is used solely to enhance your experience.

Secure & Trusted KYC

Our identity verification process uses fully encrypted channels. Your KYC documents are stored in a secure environment with strictly controlled and limited access.

Responsible Data Retention

We only retain data for as long as necessary. Data that is no longer relevant is securely deleted using industry-standard methods.

Regular Security Audits

The 68win platform undergoes independent security audits every six months. This ensures our data protection systems are continuously updated against the latest security threats.

Full Control in Your Hands

You have full rights to access, amend, or delete your data. Our team is ready to assist with any privacy-related request within 30 days.

Safe & Trusted Platform

Your Data is Safe — Join 68win with Complete Confidence

With our international-standard data protection system, you can enjoy every game on 68win without worrying about the security of your personal information.

256-bit SSL No data sales Secure KYC Periodic independent audits
Bahasa Melayu